Complete your retailer profile so Tasters will know how to find you and which wines you carry.
Creating and completing your retailer profile is important because it will connect you (the retailer) with tasters that are most likely to enjoy the wines you have to offer. It will also help Tasters find a wine in your store they are more likely to enjoy, removing the intimidation, improving satisfaction, and increasing the likelihood of a repeat purchase.
NOTE: this is a year-round promotional tool that helps connect Tasters to wine they will enjoy and helps them find where to buy it, so it is important to keep information up-to-date (hours, season, new features, etc.)
Step 1: Log in & Add Staff
Log into your Management Portal and click the Organization tab.
Many businesses want to assign a specific person to manage retailer information, update wines, or handle technology. If you would like to have a member of your team set up your profile, you can invite them to the platform and grant them access to set up your retailer profile.
Select the STAFF tab and you will be able to send an invite to the appropriate team member(s).
Click the INVITE STAFF button and add the email address in the pop-up window. Then click INVITE
Once you have the right staff person in place, continue with the steps below to set up your retailer profile.
Step 2: Add Your Photo
Select the GENERAL tab to begin. Click on the photo thumbnail to upload a photo that will represent your retailer within the app. This photo appears at the top of your retailer profile page and is sized to fit on lists. We recommend a photo of the storefront or other identifiable image.
Your image should be 775 pixels wide by 225 pixels high. Although the photo will be automatically sized to fit, parts of the photo will be cropped for different screen sizes. Please ensure the most important information in the centre of the photo.
Step 3: Update Your Status
Update your Status Info to let Tasters know your farmgate and hospitality season.
Step 4: Add Your Contact Information
Make sure your Contact Info is up-to-date.
Step 5: Add Your Location Information
Add your Location Info so Tasters can find you and are directed to your store for wines they will love.
Step 5: Settings
This section allows you to inform them of the languages you support and how many visitors you can accommodate at one time. After entering information, click SAVE.
Step 6: Add Your Classifications
Classifications enable Tasters to find retailers that meet specific consumer preferences (i.e. Organic, BC VQA, Family Owned, etc.). Click DONE after choosing any of the Classifications that apply to your retailer.
Step 7: Add Your Features
Features can be used to make specific lists and can also help Tasters find something that meets their needs. Choose any of the Features that apply to your retailer. Click DONE.
Step 8: Create a Description for Your Retailer
Many retailers use a condensed version of the “about us” section of their website. Include the most important information you'd like Tasters to know about you when they visit your profile.
Step 9: Season and Hours of Operation
This tool is used year-round to promote the BC wine industry, so it is important to ensure your hours are up-to-date. Add the start and end date of your season as well as the hours you are open each day of the week.
Step 10: Save Your Changes
Before proceeding to other tabs, ensure you save your changes by clicking SAVE at the bottom of the page. If you cannot complete a profile in one sitting, click SAVE and go back in at another time to add more information.
Step 11: Add Additional Photos
Select the PHOTOS tab to upload any photos you would like to share with Tasters when they visit your profile. Some examples are pictures of your staff, vineyard, tasting room, or experiences. The more you can show a Taster about your winery, the more likely they will be to choose to visit.
If you would like to remove an uploaded photo, select the kabob menu and choose Delete.
You are set up and ready to go! Make sure you invite your customers to log in and rate your retailer and events.
If you have any questions or need help, please submit a ticket and our team will get back to you.